Skip to Content

Terms of Service

Effective Date: July 21th, 2026


PLEASE READ THESE TERMS CAREFULLY. Aston Rider LLC, doing business as Duragarden ("Duragarden," "we," or "us"), provides hydroponic growing devices, plants, and related products ("Duragarden Products"), along with our website, app (once available), and any Duragarden-controlled social media pages (collectively, the "Duragarden Service" or "the Services"). By purchasing a Duragarden Product, creating an account, or using the Duragarden Service in any way, you ("you" or "user") agree to be bound by these Terms of Service ("Terms"), together with our Privacy Policy (available at privacy), Return Policy, Limited Warranty, and Membership Terms, all of which are incorporated here by reference and together form a binding agreement between you and Duragarden.

PLEASE NOTE: SECTION 20 CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT APPLIES TO USERS LOCATED IN THE UNITED STATES. IF YOU ARE LOCATED OUTSIDE THE UNITED STATES, SECTION 20 DOES NOT APPLY TO YOU — SEE THAT SECTION FOR DETAILS. If you don't want to be bound by these Terms, please don't purchase a Duragarden Product or use the Duragarden Service. Some parts of the Duragarden Service may have their own additional terms, which are incorporated into these Terms by reference when they apply to you.

1. Who can use the Duragarden Service

You must be at least 18, or the age of legal majority where you live, to register for and use the Duragarden Service. Minors may use a Duragarden device only if a parent or guardian has signed a waiver on their behalf and remains present while the minor interacts with the device. We may refuse service to anyone, or change these eligibility rules, at our discretion. You're responsible for making sure your use of the Service complies with the laws that apply to you, and your access is revoked wherever these Terms or your use would conflict with local law. The Duragarden Service is for your personal, non-commercial use only.

2. License to use the Duragarden Service

Subject to these Terms, we grant you a limited, non-transferable, non-exclusive, revocable license to access and use the Duragarden Service for personal, non-commercial purposes, including viewing Content made available through it. This license is personal to you and can't be assigned or sublicensed. Everything we haven't expressly granted here, we reserve.

3. Privacy

Our Privacy Policy is part of these Terms and explains how we collect, use, and share your information.

4. Account and membership registration

Full access to the Duragarden Service requires creating an account, and certain features additionally require a paid Membership, governed by our Membership Terms. You agree to give us accurate registration information, keep it up to date, and let us know if anything changes. Failing to do so may lead us to suspend or terminate your account or Membership.

You may not use a name, image, or profile information that infringes someone else's rights, breaks the law, or is offensive or objectionable, as determined by us. You're responsible for all activity on your account, including anything done by someone else using your login. Keep your password confidential, log out on shared devices, and contact us immediately if you suspect unauthorized access.

5. Membership structure and fees

Details on Membership plans, pricing, and what's included are published on our site and app, and are governed by our separate Membership Terms. Features and prices are subject to change.

6. Sale of products

We accept orders for Duragarden devices, DuraPods, nutrients, Growing Sets, and accessories through our website. We can't guarantee availability, and product information — including images, colors, and specs — is subject to change or correction without notice and is for illustrative purposes. We'll make reasonable efforts to fix any errors we discover, and reserve the right to cancel or revoke an offer at our discretion. Unless stated otherwise at checkout, payment is due when you place your order, and orders ship to the address you provide. We may cancel your order any time before shipment and payment in full, in which case we'll refund whatever you prepaid. You'll get an order confirmation by email once payment is processed. See our Return Policy and Limited Warranty for more on returns, replacements, and coverage.

Use of products and produce grown is at your own risk. YOU ARE SOLELY RESPONSIBLE FOR ANY CLAIMS OR DAMAGES ARISING FROM YOUR USE OF DURAGARDEN PRODUCTS, THE DURAGARDEN SERVICE, OR PRODUCE GROWN USING THEM, WHETHER BY YOU OR A THIRD PARTY. YOU — NOT DURAGARDEN — ARE RESPONSIBLE FOR (1) PROPERLY DISPOSING OF WASTE, PLANTS, AND GROWING MATERIALS, (2) ANY PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM THE PRODUCTS, THE SERVICE, OR EATING PRODUCE GROWN ON A DURAGARDEN DEVICE, AND (3) ANY FUNGI, ALGAE, BIOFILM, BACTERIA, OR OTHER BIOLOGICAL GROWTH THAT MAY DEVELOP FROM USING OUR PRODUCTS OR SERVICE. YOU'RE RESPONSIBLE FOR MAKING SURE YOUR USE OF OUR PRODUCTS AND SERVICE COMPLIES WITH ALL LAWS THAT APPLY TO YOU.

7. Term and termination; account deletion

These Terms apply from the moment you first use the Duragarden Service, for as long as you keep an account or keep using the Service. We may suspend, disable, or delete your account, or remove content you've submitted, for any lawful reason — including violating these Terms or acting in a way that damages Duragarden's reputation. If we delete your account, you may not re-register under a different name, and we may block your access to prevent that.

When these Terms end, all licenses we granted you end too. Sections covering Privacy, User Content, General Prohibitions, Indemnification, and everything from No Warranties onward survive termination. If your account is deleted, any content you posted may become permanently unavailable, and we're not responsible for that loss. If your Membership ends for any reason, you lose access to Membership-only content and features; we may still offer limited features to non-members from time to time, governed by these same Terms.

8. User content

"Content" means text, images, video, and any other material made available through the Duragarden Service; "User Content" is content that users, including you, submit. You're solely responsible for anything you post, whether public or private, and you confirm it's accurate, lawful, and doesn't violate these Terms. You use and rely on any Content, including other users' Content, at your own risk — we make no guarantees about it.

You confirm you own, or have the rights to, any User Content you submit, and that we won't need to license it from or pay a third party to use it. You grant Duragarden a worldwide, perpetual, royalty-free license to use, copy, distribute, display, edit, and create derivative works from your User Content for any purpose, and you waive any moral rights in it. You also grant other users permission to view your Content for personal, non-commercial purposes. If you send us suggestions, feedback, or testimonials, you grant us the same broad rights to use them freely, without compensation or credit. You can delete your own Content, though some copies (like a reply someone else made to it) may persist, and we're not responsible for content that isn't fully removed.

9. The Duragarden app

Once available, the Duragarden app will let you register your device, view its status, and manage your Membership.

License. We'll grant you a limited, non-exclusive, non-transferable, revocable license to download and run the app on a device you own or control, for personal use only. You may not copy, modify, distribute, sublicense, reverse-engineer, or decompile the app, or make it available to multiple users through any shared means, except as we expressly allow.

If downloaded through an app store. These Terms are between you and Duragarden, not the app store ("App Provider") — we're solely responsible for the app, and the App Provider has no obligation to support it. If the app fails to meet an applicable warranty, you may notify the App Provider, who may refund the app's purchase price (if any); beyond that, any other claims are our responsibility, not theirs. The App Provider isn't responsible for product liability claims, legal compliance issues, or consumer-protection claims related to the app — those are on us. If a third party claims the app infringes their IP, we're responsible for handling that claim. The App Provider and its affiliates are third-party beneficiaries of this section and may enforce it against you. You confirm you're not located in, or subject to, any country or list restricted under applicable export or sanctions laws.

10. General prohibitions and our enforcement rights

a) Device integrity and ownership. A Duragarden device combines hardware you own with firmware, software, and connected services that remain our property and are licensed to you, not sold. You may not access, modify, probe, disassemble, extract from, or interfere with internal firmware, operating environments, command interfaces, SSH access, or any undocumented interface beyond normal, documented use.

b) No bypassing security. You may not disable, bypass, circumvent, or otherwise defeat any authentication, encryption, or system-integrity control we've implemented. Reopening restricted access points or altering security configurations without our written authorization is a material breach of these Terms.

c) No unauthorized security testing. Penetration testing, vulnerability scanning, credential extraction, traffic interception, or probing of our devices, firmware, APIs, or cloud infrastructure is prohibited without our prior written authorization. Doing so anyway may lead to suspension, termination, voided warranty coverage, and possible legal action.

d) Credentials and keys. You may not access, extract, or attempt to obtain authentication credentials, cryptographic keys, tokens, or other non-public identifiers from any Duragarden device, app, or service — even a device you personally own.

e) Remote updates. We may push firmware updates, security patches, or configuration changes to devices at any time to maintain safety, integrity, or compliance. Continuing to use your device after an update means you accept it.

f) Protecting shared infrastructure. You may not do anything that impairs or compromises the availability or security of Duragarden's infrastructure or other users' devices or data, even from your own device.

g) Consequences of tampering. Unauthorized modification, tampering, or security circumvention may result in suspended access, voided warranty, and legal action, and we may restrict functionality of any device found operating outside authorized parameters.

h) Content restrictions. You agree not to post User Content that infringes someone's IP rights, breaks the law, is fraudulent or misleading, is defamatory, obscene, or hateful, promotes violence or discrimination, exploits minors, or promotes illegal activity. You also agree not to: bypass technical protections on the Service; scrape or data-mine the Service; send spam or unsolicited advertising; misuse Duragarden trademarks or metadata; use the Service commercially beyond what these Terms allow; forge header or source information; reverse-engineer our software; or reproduce, resell, or interfere with the Service.

i) Downloads and display. You agree not to install unauthorized third-party software on Duragarden hardware, mirror or frame the Service or our branding without written consent, or access non-public parts of our systems.

j) Access restrictions. You agree not to interfere with other users' or our own access to the Service, including through viruses, flooding, or spam.

k) Personal information and misuse. You agree not to collect other users' personal information without consent, redistribute information obtained from the Service without our consent, impersonate someone else, or break applicable law.

l) Our rights. We're not obligated to monitor the Service or its Content, but we may do so to operate it, enforce these Terms, comply with the law, or protect our reputation and systems. We may remove or restrict access to any Content at our discretion, investigate violations, and cooperate with law enforcement where appropriate.

11. Interactions with other users or third parties

Use common sense when dealing with other users or third parties you encounter through the Service — any dealings, payments, or agreements between you and them are strictly between you, and Duragarden isn't responsible for any loss or damage arising from them.

12. Indemnification

You agree to defend and hold Duragarden and its officers, employees, and agents harmless from claims, losses, and costs arising from: your use of our products, the Service, or produce grown using them; your activity on the Service; any User Content you submit; or your violation of these Terms.

13. Third-party software and applications

Installing unauthorized third-party software on Duragarden hardware breaches these Terms, is done at your own risk, and voids any related warranty or support commitment from us.

14. Third-party links and content

The Service may link to third-party sites we don't control or endorse. We're not responsible for their content, accuracy, or legality, and we're not liable for any damage arising from your use of them.

15. No warranties

We may update, modify, or discontinue the Duragarden Products or Service, in whole or in part, at any time. You're responsible for your own access to the Service (device, internet connection, etc.). We don't guarantee that any Content is suitable for all users or will remain available. The Service is provided "as is" and "as available," and you use it at your own risk. Except as expressly stated in writing in connection with your purchase, we disclaim all warranties to the extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don't promise the Service is available in your jurisdiction, will be uninterrupted or error-free, will meet your specific needs, or that we'll keep supporting any given feature indefinitely — nor do we make promises about third-party sites linked from the Service. Where a disclaimer or limitation doesn't fully apply, any warranty that does apply is limited in duration to 30 days from your first use of the Service.

16. Limitation of liability

To the fullest extent the law allows: we're not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, data, or goodwill — even if a remedy here fails its essential purpose; and our total liability to you for any claim is capped at whatever you paid us over the 12 months before the claim arose. If your jurisdiction doesn't allow excluding these kinds of damages, this limitation may not fully apply to you. If part of this limitation doesn't apply, the rest still does.

17. Safety warnings
  • Duragarden devices are designed for personal, household, nutritional, and educational use — indoors or outdoors, per Section 6 of our Warranty Policy — but not for commercial growing operations.
  • Assemble and use your device only as described in the included guide. Don't open, modify, or damage any electrical component, and use only original Duragarden parts.
  • Keep the reservoir filled enough that the pump stays fully submerged; if it isn't, add water immediately and pause manual watering until it is.
  • Mount the device securely using the included wall hardware, or the separately sold freestanding frame, following the instructions provided.
  • Keep all electrical components away from water and moisture, apart from the pump and its cord. If liquid contacts the power supply, lighting, or any other electrical part, unplug the device immediately and replace the affected parts before continuing.
  • Never overfill the tank past the max-level line, and don't damage the structure of the reservoir.
  • Insert pods and plant holders properly to avoid spills while the pump is running. Duragarden isn't responsible for water spillage from improper use.
  • Keep the device out of reach of unsupervised children and pets.
  • Only use potable water and Duragarden-approved nutrients — whether our mineral plant food or the organic nutrients we also sell. Don't add any other substance to the reservoir, plastic components, or plants.
  • Water regularly to avoid standing water that could promote algae or bacterial growth, and keep the device closed to light where applicable to limit the same risk.
  • Check water flow periodically; poor circulation can create conditions for harmful biological growth, which Duragarden isn't responsible for.
  • Keep your device in a clean, dry, pest-protected area, and clean it periodically.
  • Don't eat any part of a plant you're unsure about or that shows signs of disease — when in doubt, discard it. Consuming produce grown on your device is your own responsibility.
  • Our nutrient products — both mineral and organic — can be harmful if misused. Follow label instructions, keep them away from children and pets, and don't consume them directly. If ingested, contact your local poison control service. If they contact skin or eyes and cause irritation, rinse thoroughly and see a doctor if needed.
18. Intellectual property

The Duragarden Products and Service include software and content protected by copyright, trademark, and other proprietary rights. As between you and us, we own the selection, arrangement, and enhancement of all Content on the Service. Subject to these Terms, you may download one copy of our app to a single device for personal use, keeping all proprietary notices intact, and we grant you a limited, revocable license to use Content on the Service for that same personal, non-commercial purpose only — nothing more. The Duragarden name, logo, and related marks are our exclusive property, registered or not, and can't be used in a way that implies our endorsement or affiliation without our written consent. Other trademarks on the Service belong to their respective owners. All rights not expressly granted here are reserved.

19. Copyright policy

We respect intellectual property and expect our users to as well. If you believe content on our Service infringes your copyright, send us a written notice with: your contact information; a description of the copyrighted work; where the infringing material appears (e.g., a URL); a good-faith statement that the use isn't authorized; a statement under penalty of perjury that you're the rights holder or authorized to act for them; and your signature. Send notices to support@duragarden.com with the subject line "Copyright Notice," or by mail to our Wyoming address below, Attn: Legal Department. We may share your notice with the user who posted the material, and we may terminate accounts of repeat infringers. If you have questions about the legal requirements of a copyright notice, consult an attorney.

20. Dispute resolution — arbitration (United States users only)

This section applies only to users located in the United States. If you're located outside the United States — including in Argentina, Brazil, or anywhere else — this arbitration requirement and class action waiver do not apply to you; instead, disputes are handled as described in the Governing Law and Jurisdiction section below, and nothing here overrides any mandatory consumer-protection right you have under the law of the country where you live.

a) Agreement to arbitrate. If you're a U.S. user, you and Duragarden agree that any dispute arising from these Terms or your use of the Service will be resolved through binding, individual arbitration under the U.S. Federal Arbitration Act, and not as a class or representative action. Both sides waive the right to a jury trial or class action. This provision survives termination of these Terms.

b) Exceptions and opt-out. You may still bring a qualifying dispute to small claims court, and either party may seek injunctive relief in court to protect intellectual property rights. You can opt out of arbitration entirely by sending written notice to our Legal Department at the address in Section 24 within 30 days of first agreeing to these Terms.

c) How arbitration works. Arbitration is conducted by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, available at www.adr.org. For claims of $10,000 or less, you can choose whether it's handled by documents, phone/video, or in person; larger claims follow AAA's standard process. Hearings take place in the county where you live unless both sides agree otherwise. The arbitrator has exclusive authority to decide questions about this arbitration agreement's scope and enforceability.

d) Costs. AAA Rules govern filing and arbitrator fees. We'll cover those fees for claims under $10,000 unless the arbitrator finds your claim frivolous. If we win, we cover our own legal costs; if you win, you may recover fees as the law allows.

e) Class action waiver. Claims must be brought individually, not as part of a class or representative proceeding, and an arbitrator can't combine your claim with anyone else's. If this specific waiver is found unenforceable, the rest of this Section 20 becomes void.

f) Changes to arbitration terms. If we change this section after you've agreed to these Terms, you can reject the change by notifying us in writing within 30 days, in which case the arbitration terms you originally agreed to still apply to you.

g) Severability. Other than Section 20(e), if a court or arbitrator finds part of this section unenforceable, the rest still applies.

21. Contracting entity, governing law, and jurisdiction

You're contracting with Aston Rider LLC, doing business as Duragarden. In Brazil, purchases may be processed through our authorized distributor, Super Brasil 2000; in Argentina, through our authorized distributor, Smart Factory — but these Terms still govern your relationship with Duragarden regardless of which entity processed your order.

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles, to the extent permitted by law. Subject to Section 20 above (for U.S. users only), disputes not resolved through arbitration fall under the exclusive jurisdiction of the state and federal courts of Wyoming, and you consent to that jurisdiction. Nothing in this section limits any mandatory consumer-protection rights available to you under the law of the country where you live, particularly where Duragarden provides support, warranty service, or operates through a local distributor.

22. Interpretation; severability; waiver; remedies

Section headings are for convenience only. If a court finds part of these Terms unenforceable, that part is severed and the rest remains in effect. Our failure to enforce a right doesn't waive it — waivers are only valid in writing, signed by an authorized Duragarden representative. Our rights and remedies here are cumulative, not exclusive.

23. Successors; assignment; no third-party beneficiaries

These Terms bind and benefit both parties and their successors. You can't assign or transfer these Terms without our written consent; we may assign ours at any time without notifying you.

24. Notices

You agree to receive notices, agreements, and disclosures from us electronically — by email or by posting to the Service. For support, email support@duragarden.com. For all other legal notices, write to: Aston Rider LLC, Attn: Legal Department, 30 N Gould St Ste R, Sheridan, WY 82801, USA. Nothing here limits our right to object to subpoenas or other legal demands.

25. Modification

We may update these Terms at any time. If we do, we'll post the updated version here with a new Effective Date. Continuing to use the Service after that means you accept the changes; if you don't agree, you should stop using the Service, except as Section 20(f) allows for arbitration-specific changes. We may change or discontinue any part of the Service at any time, without notice.

26. Entire agreement

These Terms incorporate our Privacy Policy, Membership Terms, Return Policy, and Limited Warranty by reference, along with any other policies posted to our site. If there's a conflict between another posted policy and these Terms, these Terms control. Together, they're the entire agreement between you and Duragarden regarding the Service, superseding any prior understanding. If part of these Terms is found invalid, it's enforced to the fullest extent possible, and the rest remains in force.

27. Force majeure

Neither party is liable for delays or failures caused by events reasonably outside their control and without their fault — including acts of God, government action, natural disasters, civil unrest, labor disputes, pandemics, or cyberattacks — as long as the delay couldn't have been reasonably prevented or worked around. Deadlines affected by such events are extended by the length of the delay.

Duragarden Mobile Message Terms

Effective Date: July 21th, 2026

Duragarden's mobile message program ("the Service") is operated by us. Using the Service means you agree to these Mobile Terms, which we may update at any time — continued use after a change means you accept it.

By signing up, you agree to receive recurring SMS/text messages from Duragarden at the number you provide, even if that number is on a do-not-call list, possibly sent using automated technology. Messages may include promotions, offers, and reminders (like abandoned-cart nudges).

Signing up isn't required to make a purchase, and it's entirely voluntary.

We don't charge for the Service itself, but your wireless carrier's message and data rates may apply — check with your provider. Message frequency varies.

You can opt out at any time by replying STOP to any message you receive from us, or using the unsubscribe link where available. You'll get a one-time confirmation that you've been unsubscribed, and won't receive further messages unless you opt back in. If you're enrolled in more than one Duragarden messaging program, you'll need to opt out of each separately.

For help with the Service, email support@duragarden.com.

If we ever change the number we use to operate the Service, we'll do our best to notify you — messages sent to an old number, including STOP requests, may not reach us, and we're not responsible for honoring requests sent that way. Carriers aren't liable for delayed or undelivered messages. If you get a new mobile number, you'll need to sign up again with it.

To the extent the law allows, we're not liable for failed, delayed, or misdirected messages, errors in their content, or anything you do (or don't do) based on them.

To see how we handle your personal information, see our Privacy Policy.