Duragarden Limited Warranty

Effective Date: July 21th, 2026

Coverage overview

This Limited Warranty applies to Duragarden devices — Duragarden One (16 plants), Duragarden Studio (8 plants), and Duragarden Max (our intensive growing system, 32 plants) — purchased through official Duragarden channels for personal use. Duragarden devices are built to be used outdoors as well as indoors, so outdoor placement on its own does not affect this warranty; damage from misuse or from conditions the device isn't designed to handle is addressed in the exclusions below.

For 12 months from the date of original delivery, Duragarden warrants that the device and its original components will be free from defects in materials and workmanship under normal use.

Who this warranty covers

This warranty covers the original purchaser of the device only, and is non-transferable. If the device was received as a gift, the warranty follows the person whose account the device is registered to.

If a covered defect appears within the warranty period, Duragarden's sole obligation — at our discretion and to the extent permitted by law — is to repair or replace the defective device or component with the same or a comparable model. Any part repaired or replaced this way is covered for whichever is longer: the remainder of the original warranty period, or 30 days from the repair/replacement date.

Coverage for DuraPods, Growing Sets, tools & accessories

This warranty also extends to other products sold on our site, but the terms differ from the ones that apply to devices:

DuraPods. Since each DuraPod is a rockwool growing medium with seed inside, formulated to stay viable until used, coverage is shorter and conditional. DuraPods are warranted against manufacturing defects for 1 month from the date of delivery — not the full 1-year device period — and only when they've been stored correctly: kept in their original, sealed packaging until use, in a stable-temperature environment away from sudden temperature swings, and never exposed to moisture before planting. Each package also carries a printed expiration date; DuraPods used after that date, or stored outside these conditions, fall outside of warranty coverage regardless of the 1-month window.

Growing Sets. Growing Sets follow the coverage of their individual components: any DuraPods included in the set follow the DuraPod terms above (1 month, subject to proper storage and the printed expiration date), while any device or hardware included in the set follows the standard device warranty terms.

Tools & accessories. Unlike DuraPods, tools and accessories don't have an expiration date. They're covered against manufacturing defects, but rust, corrosion, or damage from improper storage, use, or exposure to moisture is treated as normal wear and is not covered.

What isn't covered

• Products or parts that are stolen, counterfeit, purchased from an unauthorized seller, or missing their serial number.
• Devices purchased or used outside of the countries where Duragarden is officially sold.
• Software, connectivity issues, or interruptions related to the Duragarden app or WiFi features.
• Normal wear and tear, cosmetic changes (fading, discoloration, rust, or corrosion) that don't affect how the product works, or damage from improper assembly, installation, storage, or maintenance.
• Damage from accidents, misuse, neglect, unauthorized modifications, third-party parts not designed for the product, or use that goes against the included setup guide or the storage conditions listed above.
• Damage caused by events outside our control — fire, flood, lightning, extreme weather, power surges or outages, or similar.
• Any injury or property damage resulting from someone other than an authorized technician attempting to move or repair the unit. Repairs or relocation attempted on your own are done at your own risk.
• Indirect, incidental, or consequential losses of any kind — including lost time, lost plants, or lost enjoyment of the product — beyond the repair or replacement described above.

Where allowed by law, Duragarden may fulfill warranty claims using professionally reconditioned parts or units instead of brand-new ones.

Making a claim

To request a repair or replacement under this warranty, contact us at support@duragarden.com with your order details and a description (and photos, if possible) of the issue. Our team will confirm coverage and next steps.

Legal notes

This Limited Warranty is the only warranty offered by Duragarden and replaces any other representation made before or outside of this document. To the extent permitted by law, all other warranties — including any implied warranty of merchantability or fitness for a particular purpose — are disclaimed, or otherwise limited to the coverage period stated above. Some regions don't allow limiting incidental or consequential damages, so parts of this limitation may not apply to you. This warranty gives you specific rights, and you may have other rights depending on where you live.

Any disputes related to this warranty are handled under Duragarden's general Terms of Service.